[BPAP2009] The Philippine Business Process Outsourcing Newsletter,

Business ProcessingAssociationPhilippines, 2009.

[CISCO] Economic Growthand the Broadb and Opportunity in Colombia,
Cisco.

[KATZ2009] El Papel de las TIC en el Desarrollo - Propuesta de América Latina a los Retos Económicos Actuales,
Raul Katz, 2009.

[KATZ2010] ICT Impact on development: a Latin American perspective on meeting the economic challenges,
Raul Katz, 2010.

[MCKINSEY2008] Desarrollando el sector de TI como uno de Clase Mundial,
McKinsey&Company, 2008.

[MCKINSEY2009] Mobile broad band for the masses,
McKinsey&Company, February 2009.

[NASSCOM2010] StrategicReview 2010,
Nasscom, 2010.

[QIANG2009] Economicimpactofbroadband, InformationandCommunicationforDevelopment,
Christine Qiang, Carlo Rossotto&KaoruKimura, World Bank, 2009, pp. 35-50.

[UN2010] United Nations e-Government Survey 2010,
UnitedNations, 2010.

[UNCTAD2010] Information Economy Report,
UnitedNationsConferenceonTradeandDevelopment, 2010.

[WB2009] Information and Communication for Development: Extending reach and increasing impact,
World Bank, 2009.

[WB2010] Global Competitiveindex,
World Bank, 2010.

[WB2010b] Building broadband: Strategies and policies for the developing world,
World Bank, 2010.

[WEF2010] Global Information Technology Report 2009 - 2010,
World Economic Forum, 2010.